One of my friends is running a hardware service business.
He plans to scale the business to rural places all over tamilnadu.
He needs a good ticketing system to manage all the issues under a
Can you suggest a better FOSS Ticketing System?
Following are the requirements.
- It should be web based
- Should be FOSS
- Should be handle 1000s of users
- Should handle 200-400 tickets daily
- Fields should be customizable in UI.
- Should provide various privileges for various users and group.
- Various Reports should be generated
I suggested VtigerCRM.
But I never tested for the performance in these kind of large scale
Please suggest the tools if you know any that suits for these requirements.